As 2013 progresses apace, we edge ever
nearer to mobile payments breaking through into mainstream use. A study by
Timetric reveals that consumer demand is going to force retailers, mobile
companies and technology providers to start implementing true mobile point of
sale technologies in shops.
Meanwhile, Square – which takes payments
from cards onto smartphones – has decided to start wrapping local
recommendations into its payments app in a drive to start to make
recommendation more relevant. The thinking behind Square’s approach is to not
rely on who is checking in where, but who is buying what where and what you
yourself have bought. This, it believes, will help drive more mobile sales as
users start to trust the recommendations.
This move away from being location-specific
recommendation and with recommendations from friends driving viral uptake of
services or sales, is something that we are likely to see a lot more of over
the coming months. Its not so much about what your limited number of friends
recommend, but more about what people who like what you like, buy what you buy
and so on that will drive the next era of mobile-social recommendations.
This in turn, believes, Square at least,
will drive more mobile payments.
But as consumers get evermore used to
spending money on and through the mobile devices, there is potentially a black
cloud looming. The UK’s Office of Fair Trading (OFT) has launched an
investigation into whether kids – though or exclusively – are being unduly
pressurized into making in app and in game purchases – especially within
in free games.
The OFT believes that this is on the rise
and that thousands of pounds are being somewhat coerced out of innocent players
and its is being assisted by the growing ease with which consumers can pay
in-app.
And this is quite a conundrum. One of the
key USPs for mobile payments – especially seamless and buried payment
processes – is this ease of use. Sadly, it seems that that very ease of
use is being taken advantage of and millions of pounds are being pulled out of
peoples’ pockets unwillingly.
It should be stressed that, at this stage,
the OFT is not investigating specific breaches of the Regulations. The OFT is
inviting stakeholders, including games developers and hosting services, to
provide information to help it understand the prevailing practices in this
market. It has set an initial deadline of 28 June for submissions. This
consultation itself is expected to last until October 2013, at which point the
OFT will indicate its intentions going forward.
Until the OFT publishes its initial
findings those involved in supplying freemium apps will need to consider
whether they are doing enough to ensure parents are aware of the practical
steps they can already take to protect children including .
making sure a child using a smartphone/iPad
doesn’t know the password/pin needed to make purchases.
No comments:
Post a Comment
Hey, why not leave a comment... along with your email address: